Career Profile

Loan Interviewers and Clerks

What they do:

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Also Called:

Closer, Licensed Loan Officer Assistant, Loan Analyst, Loan Clerk, Loan Closer, Loan Originator, Loan Processor, Mortgage Broker, Mortgage Loan Processor, Mortgage Processor, Closer, Licensed Loan Officer Assistant, Loan Analyst, Loan Clerk, Loan Closer, Loan Originator, Loan Processor, Mortgage Broker, Mortgage Loan Processor, Mortgage Processor
$39,180
Starting Salary (2025)
$49,150
Median Salary (2025)
-2.3%
Projected Job Growth
5,800
OH Employment (2025)

Typical Tasks

Verify and examine information and accuracy of loan application and closing documents.
Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
Answer questions and advise customers regarding loans and transactions.
File and maintain loan records.
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

A day in the life

What kind of work is this?

Conventional
Organized, Procedural Work
Enterprising
Business based Work
Social
Working with people

What personality traits do you need to succeed?

Attention to Detail
Integrity
Dependability
Cooperation
Initiative
Self-Control

What key skills are needed for this job?

Active Listening
Speaking
Reading Comprehension
Critical Thinking
Writing
Complex Problem Solving

Expected Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Common Activities

Working with Computers

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing for or Working Directly with the Public

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Education & Preparation

Some occupations may require additional education, advanced degrees, and years of experience in the field.
Talk to your support team on campus about this career pathway and additional degree information.
Job Zone 3

Medium Preparation Needed

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Experience

Previous work-related skill, knowledge, or experience is required for these occupations.

Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Typical Education Required

Education a new hire may need

  • High school diploma 43%
  • Bachelor's degree 38%
  • Post-secondary certificate 12%
  • Associate's degree 7%
  • Some college 0%
Source: O*NET Education, Training & Experience data

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